Brainsway Deep TMS Therapy - for Brain Disorder Treatment

Privacy Policy


Brainsway's Privacy Policy


Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement describes how we protect and use information we gather through this website.

We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the website.

By using this website (and any sub-domain thereof), you agree to the terms of the most recent version of this Privacy Statement. Please read our Terms of Use to understand the general rules about your use of this website. Except as written in any other disclaimers, policies, terms of use, or other notices on this website, this Privacy Statement and the Terms of Use are the complete agreement between you and Brainsway® with respect to your use of this website.


The information we receive, and how we use it, depends on your actions when visiting our website. We collect and use your non-personal information (information that is aggregate, anonymous, or not identifiable to you personally) differently than your personal information.


Non-personal information is information we collect through this website that does not identify you as an individual person. It may include information such as the following:

  • Type of web browser software you use (for example, FireFox or Internet Explorer)
  • Name of the domain from which you access the Internet
  • Internet address of the website from which you linked directly to our website
  • Date and time you access our website
  • Pages you visit on our website
  • Personal information that has been de-identified

If you visit our website to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer's web browser: If you only read or download information on our website, we do not collect or learn your name, e-mail address, home address, or other personal information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information. US Government Information Bulletin (I-034) contains a good description of cookie technology at: You are always free to decline our cookies if your browser permits it, but some parts of our website may not work properly for you if you do so. We will not allow third parties to place cookies on our website.


Because non-personal information cannot identify you or be linked to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve this website. We will use non-personal information from you to help us make this website more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate de-identified personal information to:

  • Create reports for internal use to develop programs, products, services or content
  • Customize the information or services that are of interest to you
  • Share it with or sell it to third parties
  • Provide aggregated "traffic statistics" and "response rates" to third parties


Personal information is information we collect through this website that we can use to specifically identify you, such as your:

  • Name
  • Telephone number
  • E-mail address
  • Date of birth
  • Geo-location (city or country)

On some pages of this website you have the opportunity to send us information that could be considered personal information. For example, you may fill out a contact form, a survey, or an e-mail form.

You also may choose to allow us to personalize your visits to the website, in which case we may ask you for certain personal information to make your visits to our website more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will have the ability to identify that you have visited our website before and can personalize your access to our website, for example, by telling you about new features that may be of interest to you.


Various laws and regulations, including 45 C.F.R. §164.502(e) and §164.504(e) and regulations promulgated thereunder, as amended from time to time (“HIPAA”) in the United States, have been enacted which govern and regulate the storage, use and transfer of certain personal information called Protected Health Information (“PHI”). Entities having access to PHI are restricted in the ways they can store and use PHI, and can only transfer PHI under certain conditions and guidelines. Brainsway does not collect your medical information or PHI and thus is unlikely to be subject to the restrictions/protections of HIPAA.

Users of this website wishing to provide any information are asked to minimize the extent of personal information disclosed.


We may keep and use personal information we collect from you through this website to provide you with access to this website. In addition, we may keep and use your personal information in order to:

  • Respond to your requests
  • Personalize your access to our website, for example, by telling you about new features that may be of interest to you
  • Develop records, including records of your personal information
  • Contact you with information that might be of interest to you, including information about clinical trials and about products and services of ours and of others
  • Provide your contact details (name, email and phone number) to a medical institute for which you wish to participate in clinical trials or in case you have interest in treatments offered by such institute.
  • Analytical purposes and to research, develop and improve programs, products, services and content
  • Remove any personal identifiers (your name, e-mail address, social security number, etc). In this case, you would no longer be identified as a single unique individual. De-identified information is often treated like other non-personal information
  • Enforce this privacy statement and other rules about your use of this website
  • Protect our rights or property
  • Protect someone's health, safety or welfare
  • Comply with a law or regulation, court order or other legal process


Brainsway will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Statement.

We may assist third party medical institutes with finding participants which may be of use for purposes of clinical trials. We may list on the website the names of certain clinical trials that may interest you. If, when using our website, you wish to participate in any of these trials and provide us with your name, email, phone and the name of the applicable medical institute, we may share your contact information with the institute. We have no control over the applicable medical institute's use of your contact information. 

We may share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products that you order on our website. In these cases, we may provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

In certain situations, including those where visitors of this website request more information about Brainsway and/or in which website visitors request to be contacted by local providers in their area, we may provide contact information to third party providers who can properly provide the requested information and/or who can properly follow up with the inquiry. Brainsway will only provide information to third parties (including providers/doctors) who are either located in the area indicated and/or who can, in Brainsway’s professional judgment, properly address the inquiry or contact.

We may transfer information collected about you, including personal information, to affiliated entities or to other third party service provides (as stated above) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to such transfer of information.

We will not otherwise exchange, disclose, sell or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • Enforce this Privacy Statement and the other rules about your use of this website
  • Protect our rights or property
  • Protect someone's health, safety or welfare
  • Comply with a law or regulation, court order or other legal process

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personally identifiable information that you give us through this website in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.


If you would like us to delete any personal information we may have relating to you, please send us an email to or contact us at the number stated below and we will make reasonable efforts to do so pursuant to any applicable privacy laws.

We may retain and use your personal information for a reasonable time as necessary to comply with our legal or business requirements or obligations (including as required by applicable law), to resolve disputes and/or to enforce our Terms of Use, all as permitted under any applicable privacy laws.

Aggregated and/or anonymous data (i.e. non personal information) may remain on our servers indefinitely. We cannot ensure that third parties to which you chose to transfer your personal information deleted it and cannot monitor their use of such information.


This website may contain links to other websites. Those websites are operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Privacy Statement does not apply to non-Brainsway websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.


You hereby agree that we may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response, we or a third party which we have requested to contact you will send you a response via e-mail. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.


We care about protecting the online privacy of children. We will not intentionally collect any personal information of children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us promptly and we will make efforts to delete it.


We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding on what information you send us via e-mail.


The terms of this Privacy Statement will govern your use of our website. We may change the terms of this Privacy Statement at any time and at our discretion, so please re-visit this page frequently. In case of any material changes, we will make reasonable efforts to post a clear notice on our website and/or send you an e-mail (to the extent that you provided us with such e-mail address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our website or sent via e-mail, whichever is earlier. Otherwise, all other changes to this Privacy Statement are effective as of the stated “Last Revised” date, and your continued use of the website on or after the Last Revised date will constitute your acceptance of, and agreement to be bound by, those changes. In the event that this Privacy Statement should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.


If you have questions or comments about this Privacy Statement, please send us an email at or contact us at:


International: +972-2-5813140

US: 1-855-200-DTMS

Fax: +972-2-5812517



19 Hartum St.

Bynet Building, 3rd floor

Har Hotzvim, Jerusalem 9777518



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